Enterprise Case Management

Explore case data using natural language

Novacis Digital Conversational Case Discovery understands user queries and retrieves case insights in real-time. It enables faster analysis and decision making without manual effort.
Overview

From case data to instant insights through conversation

Accessing case data often requires navigating multiple systems and reports. Novacis Digital Conversational Case Discovery allows users to query case data using natural language.

It understands context, retrieves relevant insights, and presents results instantly. The result is faster analysis, reduced effort, and better decision making.
Ask questions naturally to
access case data
Understands context and intent
in queries
Retrieves insights across
systems
Enables action directly from the response
Faster access to case information
Better decisions with complete context
Reduced time spent navigating systems
Immediate action without workflow delays

Who It's for

For teams that need quick answers to case data and insights without digging through systems
Case Managers
Retrieve case details and insights quickly without manual search.
Operations Teams
Analyze case performance and trends in real time.
Case Managers and Operations Teams
Find the exact case information needed without switching systems.
Investigators and Risk Teams
Build context quickly across multiple data sources.
Legal and Compliance Teams
Access decisions, history, and documentation instantly.
Program and Operations Leaders
Get real-time answers without waiting for reports.
Analytics and Strategy Teams
Explore trends and patterns without manual analysis cycles.
Executives
Ask questions and get clear insights  immediately.

How it works?

Novacis Digital Conversational Case Discovery turns questions into answers and actions in one flow.
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Natural Language Query
Enter questions in natural language about cases, status, or trends.
Capture user queries
Natural Language Input
Chat Interfaces
Voice Queries
Search Prompts
Multi-System Queries
Contextual Questions
Supports
Multi-Data Sources
Context Awareness
Query Understanding
Intent Detection
Secure Access
Role-Based Permissions
Intelligent Retrieval
Pulls relevant data from connected systems and presents it with context.
Retrieve case information
Case Records
Status Updates
Historical Data
Related Cases
Documents
Audit Trails
Generate contextual insights
Summarized Responses
Trend Insights
Pattern Detection
Relationship Mapping
Root Cause Insights
Data Visualization
Actionable Outcomes
Trigger updates, escalations, or workflows directly from the response.
Trigger case actions
Case Updates
Status Changes
Escalations
Workflow Triggers
Task Creation
Notifications
Enable decision workflows
System Integration
Real-Time Actions
Collaboration
Monitoring
Reporting
Audit Logs

Built to explore case data and insights conversationally in real-time

Natural Language Query

Ask questions in plain language.

Multi-System Retrieval

Pull data from connected systems.

Contextual Responses

Get answers with full context.

Trend Analysis

Identify patterns across cases.

Real-Time Access

View live case data instantly.

Action Execution

Trigger updates directly from responses.

Access Control

Ensure role-based permissions.

Audit Logging

Track every decision and action.

Use Cases

Where instant conversational discovery enables informed decisions faster
Two professionals review data and maps on large computer screens in a control or operations room.

FWA Investigation
Insights

Query relationships, patterns, and histories instantly
Two masked colleagues discuss data charts displayed on a computer monitor in a modern office.

Claims Status
Discovery

Surface case status and exceptions without navigating systems.
Woman working at desk with computer screen displaying employee attendance and payroll data.

Member Case
History

Retrieve complete records in a single query.
Businessman presenting analysis on screen to colleagues in a modern office meeting.

Program Integrity
Analysis

Explore trends without running reports.
Three professionals discussing work with charts and sticky notes on the board in a meeting room.

Benefits Case
Inquiry

Check status, decisions, and history instantly.
Hand with red nail polish pulling out a file labeled Compliance from a folder with labels Violations and Documents.

Compliance Evidence Retrieval

Access audit trails and documentation quickly.
Person working on laptop showing data charts and graphs with a phone and another laptop in background.

Cross-System Case Discovery

Pull data across agencies in one interaction.
Businesswoman presenting financial report on large screen to colleagues in office meeting.

Program Performance Insights

Ask questions and get real-time answers.
Person reviewing clipboards with colorful charts and graphs next to a laptop on a wooden table.

Customer Case
History

Access full case context without switching tools.
Woman in green blouse presenting stock market data on screen to colleagues in an office meeting.

Operational
Insights

Identify bottlenecks and trends instantly.
Person typing on laptop showing a risk graph with a descending line on screen.

Risk and Audit
Discovery

Retrieve case records and decisions quickly.
Hexagonal wooden tokens with person icons connected, one bright blue with a light bulb icon.

HR Case
Intelligence

Access employee case history and outcomes in seconds.

Proven in Real-World Environments

How Conversational Case Discovery Recovered $360K in Annual Search Capacity for a 200,000-Case Healthcare Program

Learn how a healthcare program transformed case retrieval from days to minutes using Conversational Case Discovery.

How Conversational Case Discovery Cut Alert Investigation Time 64% for a Top-10 Bank

Learn how a leading U.S. bank accelerated financial crime investigations by 64% using Conversational Case Discovery.

Find insights instantly without searching

If your teams still rely on reports and system navigation to find case data, you are slowing down every decision.
Talk to our Experts
Talk to our Experts