‍1. Introduction

Novacis Digital LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, or services (collectively, the “Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, job title, and other contact details provided when you register an account, submit an inquiry, or contact us.

• Usage Data: Information about how you interact with our Service, including IP address, browser type, pages visited, time spent, and other diagnostic data collected automatically.

• Uploaded Documents and Data: Documents, images, and data submitted for processing. We do not store or use document contents beyond the scope of providing the Service.

• Payment Information: Billing details such as name, billing address, and payment method information, processed securely through our third-party payment providers. We do not store full payment card details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our products and services.

• To process documents and deliver results and extracted data to you.

• To enhance the security of the Service and prevent fraud or unauthorized access.

• To communicate with you regarding account updates, new features, promotions, and support.

• To process transactions and send related billing information.

• To comply with applicable legal obligations and enforce our Terms of Service.

4. Data Storage and Retention

• Processed documents are temporarily stored solely for validation and delivery purposes and are then securely deleted.

• User account information is retained for as long as the account remains active or as required by applicable law.

• No customer data is stored, used, or shared to train or improve AI models without your explicit consent.

• We store data on secure servers and implement appropriate safeguards to protect it from unauthorized access or loss.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share information only in the following circumstances:

• With trusted third-party service providers who assist us in operating our business (e.g., cloud hosting, payment processing, analytics), under strict confidentiality obligations.

• If required by law, regulation, court order, or legal process.

• In the event of a business transfer, merger, acquisition, or sale of assets, where user data may be transferred as part of that transaction.

• To protect the rights, property, or safety of Novacis Digital LLC, our users, or the public, where required or permitted by law.

6. Security Measures

We implement industry-standard security measures to protect your data, including:

• End-to-end encryption for data transmission.

• Secure access controls, multi-factor authentication, and role-based permissions.

• Compliance with applicable data protection frameworks including GDPR and SOC 2.

• Regular security audits and vulnerability assessments.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access & Correction: You may request access to the personal data we hold about you and ask us to correct any inaccuracies.

• Opt-Out: You may opt out of marketing communications at any time by clicking “unsubscribe” in any email or contacting us directly.

• Data Deletion: You may request the deletion of your account and associated personal data, subject to any legal retention obligations.

• Data Portability: Where applicable, you may request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at support@novacisdigital.com.

8. Cookies and Tracking Technologies

Novacis Digital LLC uses cookies and similar tracking technologies to enhance user experience, analyze Service performance, and personalize content. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the Service.

We may use the following types of cookies:

• Essential Cookies: Necessary for the Service to function properly.

• Analytics Cookies: Help us understand how users interact with the Service.

• Preference Cookies: Remember your settings and preferences for future visits.

9. Third-Party Links

Our Service may contain links to third-party websites or services. Novacis Digital LLC is not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any material changes will be communicated via our website or email notification. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Novacis Digital, LLC.

Regus Sterling Pointe, 303 Perimeter Center N Suite 300, Atlanta, GA 30346

Phone: +1 (719) 302-2819

Email: info@novacisdigital.com

Website: https://novacisdigital.com

© 2026 Novacis Digital LLC. All rights reserved.

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